Privacy Policy

02What we process on our servers

Account data: email address, plan, billing status and usage counters for metered features (AI analyses and VIN decodes).

Optional services you explicitly trigger: VIN decoding, live parts pricing and AI second opinions. The request payload for those calls contains vehicle attributes and, for AI analyses, the listing text you chose to analyse.

Basic technical logs (timestamp, coarse region, error codes) needed to run and secure the service.

03Why we process it

To provide the features you request, to meter plan limits, to take payment, to prevent abuse, and to fix faults. Our legal bases are contract performance and our legitimate interest in a secure, working product.

04Sharing and subprocessors

We use a small number of processors: cloud hosting and database, payment processing, transactional email and the AI model provider used for second opinions. They act on our instructions only.

We do not sell personal data and we do not use your listing content to train models.

05Retention

Account records are kept while your account is active and for the period required for accounting. Usage counters reset each billing cycle. Request logs for optional services are kept for a short operational window and then deleted.

06Your rights

You can request access, correction, deletion, restriction, portability or object to processing, and you can lodge a complaint with your supervisory authority. Deleting your account removes server-side account data.

Write to privacy@klakso.example and we will answer within one month.

07Contact

Klakso Systems — privacy@klakso.example. For a security issue, use security@klakso.example and please give us reasonable time to remediate before disclosure.